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Beauty Business Leadership & Client Experience
Project Type
Beauty retail, team leadership & business operations
MJ Marks (Melissa J. Marks) brings a salon owner’s perspective to beauty retail leadership—connecting client care, team performance, brand standards, and reliable business systems. A licensed Indiana cosmetologist, she began building her independent beauty business in 2005 and established Three One Seven Salon LLC in 2017.
CLIENT EXPERIENCE & BEAUTY RETAIL
Connect attentive consultations, premium product knowledge, and thoughtful recommendations with a welcoming, consistent client journey.
BRAND & SERVICE STANDARDS
Align marketing, client messaging, retail presentation, and everyday service with a clear professional identity.
TEAM LEADERSHIP & PERFORMANCE
Experience leading seven W-2 employees and three independent contractors, supported by clear expectations, team communication, and performance-based compensation.
OWNERSHIP & OPERATIONS
Bring hands-on ownership experience across scheduling, inventory controls, licensing, workflow coordination, and financial administration.
DIGITAL SYSTEMS & ADMINISTRATION
Connect booking, communications, and administrative routines to support the team and simplify the client experience.
